At All Threads, we take pride in excellent customer service! We strive to ship every
order within 1 business day, to ensure that every shipment is accurate and to handle
customer inquiries as quickly as possible. And we think we're doing a pretty good
job of it!
But don't just take our word for it -- read what some of our customers are saying:
"Just want to say thank you. I have been purchasing thread from you for over a year
and I am so pleased. Orders always arrive quickly. Your website is easy to find
what I am looking for and the prices are awesome. I live in a small town and I have
to travel in order to get a fabric store that carries RA thread. It is so much easier
to just go online and purchase what I need instead of waiting until I can get out
of town. And free shipping on orders over $10.00 what more can I ask for."
"Thanks, Kim, for the special attention. When I call it seems I always have 'special
needs' and All Threads has filled the bill. I can look forward to a having great
'partner' in my fledgling but growing business. It good to see that 'great' service
is your only standard."
"You will have me as a regular customer. I won't look anywhere else for thread,
or needles. And by the way. My threads arrived on Sat. morning. I was shocked. So
quickly. You guys do good work. Thank YOU."
"I have now placed several orders with you. I am thoroughly satisfied with your
service and prices. Only once did you not have a color I ordered but I only had
to wait an additional 2 days for that. Keep up the good work!!"
"I have placed orders from you several times and could not be happier. I have recommended
it friends and they are also very pleased. I love the fast shipping and no shipping
charges. So many other sites rip you off on the shipping. So glad I found you. You
"I just wanted to thank you for the fast shipment. I am very pleased and you were
so pleasent to talk with. I am letting my friends know about you and you will be
hearing from me again."
"Your service is great and I love dealing with you. Thanks again."
"I received my order today. How fast can you get? Thanks for such a quick shipment."
"I just wanted you to know I received the thread already today (Monday), and that
I am very happy that you sent it out so quickly. We have our big Coast Guard Festival
starting this weekend, and I wanted to get some sweatshirts embroidered in this
variegated thread with "Michigan" on them. Now I have time to do them. I really
appreciate the personal service, and will order from you again."
"Wanted to let you know how pleased I am with my threads. Your service is excellent
and I thank you very much for your promptness in filling my order."
If you have a comment -- good or bad -- we'd like to hear from you!
send us an e-mail