Home : Customer Service
Frequently Asked Questions
Do you have a retail store I can visit?
No, in order to keep prices low and continue to offer free shipping, we do busines
by mail-order only.
Do you offer wholesale pricing?
All Threads is a retail-only business. If you're looking for a
wholesale source for the products we carry, please contact Robison-Anton Textile Co. directly and ask for a distributor
in your area.
Can you special order products for me?
Certainly! We have access to a wide variety of embroidery and quilting products.
If we don't carry it, we'll be happy to special order it for you if we can. Send
us an email: firstname.lastname@example.org
Who do I contact with questions about your website or products
The best way to reach us is by e-mail email@example.com.
You can also call us toll-free at 877-237-5954.
I just placed an order and need to make a change!
e-mail us: firstname.lastname@example.org
I need to talk to a real, live person!
Please don't hesitate to call us!
Toll free: 877-237-5954
Mon-Fri, 9am-5pm Central time
If you get our voicemail, please leave a message and we'll call you right back!
Where do I send my order payment by mail?
24802 Woodland Cir
Lee's Summit, MO 64086